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Is Generating Leads Enough? How Optimizing Your CRM Can Unlock Full-Funnel Sales Success.

Jan 28, 2025

For many B2B companies, paid social media campaigns represent a great opportunity for generating leads for sales. But here’s the real question: What happens after you generate a lead?

Is that lead actually qualified? Was it assigned to a salesperson? Did it get worked, or did it fall through the cracks? And ultimately—did it convert into a sale?

Many businesses focus on getting leads into the pipeline but fail to follow them through the full funnel. Without clear visibility into the lead’s journey, marketing teams can’t demonstrate ROI, and sales teams are left frustrated with disorganized processes.

At the heart of this issue is often a lack of integration between CRM systems and the teams that use them. That’s where Alipes comes in.

The hidden challenges of CRM integration

Even with incredibly robust CRM systems and extremely capable IT and development staff, many organizations lose visibility at some point in the lead-to-sale journey. Why?

1. Legacy systems don’t play well together

Businesses often have a mix of outdated and modern systems that don’t integrate seamlessly, creating data silos that disrupt workflows.

2. Misalignment between marketing and sales

Marketing teams and sales teams don’t always agree on processes. Marketing might focus on lead generation while sales builds out a separate lead management process, leaving both systems out of sync.

3. Lack of bandwidth

Many organizations simply don’t have the resources to address all the issues that come with CRM implementation and optimization. Teams are stretched thin, leaving gaps in the system that affect performance.

These challenges lead to inefficiencies, lost opportunities, and an inability to measure the true ROI of marketing campaigns.

How Alipes solves the problem

At Alipes, we’re CRM experts with specific expertise in Salesforce and Marketing Cloud Engagement (formerly Pardot). We specialize in helping organizations solve these challenges by designing, implementing, and optimizing holistic CRM solutions.

We don’t just integrate systems—we partner with our clients’ Salesforce, IT, and development teams to create seamless workflows that connect marketing, sales, and operations.

For example, one client faced a time-consuming manual process for migrating data from Pardot to Salesforce. This wasn’t just inefficient; it also introduced errors and delayed decision-making. We stepped in to:

  • Develop a reliable, automated process that reduced staff hours associated with data migration
  • Create a system to better qualify leads as inquiries, opportunities, or high-priority leads
  • Resolve an issue where lead forms were corrupting UTM tracking codes, leading to under-reporting of campaign results

The results? Fewer manual processes, more accurate reporting, and higher confidence in marketing and sales alignment.

Why full-funnel visibility matters

Having a CRM system isn’t enough. To truly optimize your lead-to-sale process, you need:

  • A unified view of the customer journey: From the first touchpoint to conversion, see where leads are progressing—and where they’re falling off.
  • Alignment between teams: Ensure marketing and sales processes work together, not independently.
  • Accurate data: Fix tracking errors and create automated workflows that reduce human error.

With full-funnel visibility, decision-makers can see what’s working (and what’s not) across the prospect journey, making it easier to allocate resources and drive revenue.

Unlock your CRM’s potential

At Alipes, we specialize in turning CRM challenges into opportunities. Whether you’re struggling with disconnected systems, process misalignment, or a lack of resources, we can help you achieve full-funnel visibility and measurable results.

Ready to transform your lead generation efforts into true sales success? Contact us today for a free CRM consultation and discover how Alipes can help you unlock the full potential of your CRM.