At Alipes, we’re always looking for great talent to expand our skill set and continue to deliver the best work to our clients. That’s why we’re seeking a smart and engaging Project Manager/Delivery Manager to identify and solve our clients’ most complex communication issues.

Alipes is a digital strategy, media production, and creative communications agency. We're behind some of the most influential digital platforms and strategies out there, ones that change how people communicate and shape their world. We pride ourselves on creating an environment where team members thrive, working collaboratively to support our clients.

We are seeking a motivated and skilled Project Manager/Delivery Manager to join our growing team and contribute to our exciting projects. This individual helps Alipes be a happier, more productive place to work by harnessing an agile mindset across all disciplines and areas of the business and by having an impact on clients, successful projects, and internal operations. These cross-discipline expectations are as follows.

Agile Coach

As a delivery lead, this individual serves as the agile coach for our framework, to help manage project and process delivery. Responsibilities include:

Promotes cross-functional teamwork and cross-functional communications as a coach for teams in Technology, Strategy, and Creative
Work with leadership team and with other employees to enact change for the better
Ensure that the vision for every project is clearly defined and articulated, and that associated project workflows align with that vision at every stage and in every sprint
Resource planning: Track work completed against the team’s capacity and capabilities, reporting to leadership with any roadblocks, impediments, complexities, and challenges that may compromise project delivery
Lead or facilitate weekly team meetings to report on work progress and document changes
Facilitate the agile process including all associated meetings
Maintain administrative items like JIRA, release reports, impediments lists, and more
Help remove impediments and blockers for the team through research, collaboration, and recommendation
Create a positive environment for the team that facilitates the production of high-quality work
Encourage team autonomy and decision making
Improve internal operations and software

Project Lead

The Alipes Project Manager/Delivery Manager will also serve as project lead on client projects, including the following responsibilities:

Communicate internally and externally in leading role
Proactively and reactively managing relationships with the client team
Manage inputs and outputs for client
Help the team prioritize work
Act as a resource and as a guide for the team as they execute on work
Ensure that the work completed aligns with the work that needs to be done to meet project objectives
Maintain active involvement throughout the entire project cycle
Manage to budgets wherever possible and opportunistically upsell or explore new project opportunities

Internal Operations

The person in this role will also support internal operations needs with the leadership team and outside of the team and with the following responsibilities

Serve as direct manager for other individuals in the Strategy discipline, walking them through goal completion and acting as the point of contact for questions and issues
Assist with new business pipeline ideation, support, and action
Facilitate research to arrive at data-driven conclusions and actions
Research and implement process improvements at the organizational level

Content and Solutions Producer

Depending on the situation, the Alipes Project Manager/Delivery Manager may act as a direct contributing member of the team, using knowledge of strategic best practices, creative/technology tools, and CMS to deliver content to the client, including:

CMS page creation and/or updating
Training facilitation
Light image and video editing and strategy, in tandem with creatives
Information architecture and UX recommendations
Content creation (blogs, social posts, copy recommendations)

Ideally, this person has:

8+ years of experience in client service, project management, and/or related roles
Relevant experience leading agile environments
Experience working within an agency environment with multiple clients and/or projects during the same timeframe
Expertise with project management and technical production software including Jira
Experience and expertise with Google and Microsoft business suites
Experience with time tracking software and resource planning tools
Deep knowledge about the digital marketing space, including an understanding of the analytics and measurement tools used to measure success for digital projects
Superior project management skills
Great communications skills
Desire for finding efficiencies and solving complex problems
A great attitude that inspires others to be their best as part of an autonomously collective team
An interest in new business development and increasing Alipes exposure to new business opportunities
An interest in operational efficiency